GOALFREQ / CUSTOMER CARE

Follow your kit.

Enter the carrier tracking number from your shipping confirmation to view shipment updates.

This opens 17TRACK in a new tab and sends your tracking number to that service. No email address, name or order number is required.
Where is my tracking number?

Look for it in your shipping confirmation. If your order has not shipped, contact us for an update.

Why are there no tracking updates?

A label can be created before the carrier scans the parcel. Check again after the first scan, or contact us with your order number if you need help.

ASK CUSTOMER SUPPORT